Phone Numbers

E-mail:
customerservice@nevadapower.com

Payment Locations

Nevada Power's Shop & Pay locations let you pay your Nevada Power Bill at grocery stores, pharmacies and other convenient places in your neighborhood. With Shop & Pay, it's easy to take care of two errands with one quick stop.

Topic Specific Phone Numbers

Call Before You Dig
811 is the new nationwide phone number to call to before you dig to locate utility lines. However, 811 may not yet be fully functional in all areas.
If so, call 1-800-227-2600.

Call Before You Overhead
(702) 402-2929

TTY: Sensory Impaired
(702) 402-5080

Human Resources - Job Hotline
(800) NPC-SPPC
E-mail:hr@nevp.com

Outages/Emergencies
(702) 402-2900

Outages/Emergencies (Laughlin only)
(800) 255-0990

Para Servicio En Español
(702) 402-5554

Power Theft Hotline
(702) 402-4158
E-mail:rwoodward@nevp.com

Tree Trimming
(702) 402-4102
Ask a question or request tree trimming here.

Other Nevada Power Departments

Shareholder Relations Office
(800) 662-7575 (toll-free)
sierrapacificresources.com/investors/

Retail Tariffs and Rate Schedules
For copies of or questions about Nevada Power Company's retail tariffs and rate schedules contact:
Trevor Dillard
(775) 834-5823
Email: tdillard@sppc.com

Conservation: Ask an Energy Expert
Looking for an answer to an energy-related conservation question?
View a list of Frequently Asked Questions

Website Development
E-mail: webteam@nevp.com

Ethics and Compliance
Ask questions or report an ethical concern anonymously, without fear of reprisal, harassment, or retaliation.
Integrity Line: 1 (888) 256-5819

Payment Locations

Nevada Power's Shop & Pay locations let you pay your Nevada Power Bill at grocery stores, pharmacies and other convenient places in your neighborhood. With Shop & Pay, it's easy to take care of two errands with one quick stop.

Addresses

Mail your Payment:
Nevada Power
PO Box 30086
Reno, NV 89520-3086

Nevada Power Mailing Address
Nevada Power
PO Box 98910
Las Vegas, Nevada 89151-0001

Henderson Branch Office: View a map
227 South Water Street
Henderson, Nevada 89015
Monday - Friday: 8 a.m. to 5 p.m.

Laughlin Branch Office: View a map
3100 Needles Highway, #500
Laughlin, Nevada 89029
Monday - Friday: 8 a.m. to 5 p.m.
(702) 298-3797

North Las Vegas Office: View a map
1737 Hunkins Drive
North Las Vegas, Nevada 89030
Monday - Friday: 8 a.m. to 5 p.m. (Lobby Hours)
Monday - Friday: 8 a.m. to 6 p.m. (Drive-Thru)

Pearson Office:
NOTE: Effective 10/31/2008 this location will be closing
6226 West Sahara Avenue
Las Vegas, Nevada 89146
Monday - Friday: 8 a.m. to 6 p.m. (Lobby Hours)
Monday - Friday: 7:30 a.m. to 8 p.m. (Drive-Thru)

New Development Center
(new construction)
All new projects, residential or commercial, no matter the size are initiated at the New Development Center.

6275 W Sahara Avenue View a Map
Las Vegas, Nevada
(702) 402-8400
Monday - Friday: 7:30 a.m. to 4 p.m.

District Offices

Hours
Monday-Friday 7:30 a.m. to 4:30 p.m.

Henderson District Office View a Map
680 West Lake Mead Drive
Henderson, Nevada 89015
702-402-4700
(bill payments are not accepted at district office locations)

Las Vegas District Office View a Map
2215 East Lone Mountain Road
North Las Vegas, Nevada 89081
702-402-4300
(bill payments are not accepted at district office locations)

Laughlin District Office View a Map
3100 Needles Highway #500
Laughlin, Nevada 89029
(702) 402-5936
(bill payments are not accepted at district office locations)

Spring Valley District Office View a Map
6770 West Flamingo Road
Las Vegas, Nevada 89103
(702) 402-4800
(bill payments are not accepted at district office locations)